What is live chat? It’s a customer support system that can be integrated with a website to enable real-time communication with visitors and potential customers. The chat window normally appears […]
You may have heard the terms “inbound marketing” and “outbound marketing” at some point in your business life, but what do they really mean? Simply put, they are the two […]
What is a slogan? A slogan or tagline is a short, catchy phrase that represents a business’s mission or the appeal of its products and/or services. Doesn’t sound familiar? How […]
What’s an email signature? Most entrepreneurs and small-business owners tend to use two emails; one for personal use and the other for professional use. Email is the only communication source […]
Adwords is an advertising platform created by Google, which allows individuals and businesses to target and promote their products/services to 90% of internet users. The text or display ads submitted […]
What is omnichannel marketing? In the past, people had no other choice but to visit the store in-person to buy something. But now, due to technology, the needs and wants […]
Customer support is a collection of services that assists customers in making certain decisions and clearing their doubts. The terms “customer support” and “customer service” may remind you of a […]
No matter how clear and detailed your page content is, potential customers bound to have questions or concerns that need to be answered. This is the where the FAQ page […]
Think of cornerstone or flagship content as extremely well-written articles that are of higher importance than others and contain insights from various other articles in your site. Cornerstone content are […]